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Repair · Water Heating
Gas and electric tank water heater repair. Thermocouple, anode rod, dip tube, T&P valve, thermostat and pilot light diagnostics. Bradford White, Rheem, John Wood, A.O. Smith, GSW brands serviced.
Common water heater
1. THERMOCOUPLE (gas): the safety sensor at the pilot flame. If it doesn't sense the pilot, the gas valve won't stay open. Replacement: $180-$280.
2. HEATING ELEMENT (electric): tank has 1-2 heating elements. Element failure means half or no hot water. Replacement: $220-$380 per element.
3. DIP TUBE: the plastic tube that delivers cold water to the bottom of the tank. When it degrades and breaks, cold water mixes into the hot outlet. Symptom: lukewarm water even at maximum setting. Replacement: $250-$380.
4. THERMOSTAT (gas or electric): controls the temperature setpoint. Failed thermostat overheats or underheats. Replacement: $220-$380.
5. ANODE ROD (preventive): sacrificial metal rod that protects the tank lining. When it's fully corroded, the tank lining starts to fail. Replacement: $180-$280 — usually catches during maintenance, not a repair call.
Full diagnostic covers all five plus visual tank inspection for leaks or corrosion. Related in Las Vegas: AC installation and AC repair.
The service call
No-hot-water calls prioritized. Arrival window disclosed on phone. Common failures fixable in the first visit 85% of the time.
Visual tank inspection for leaks or corrosion. Pilot light check (gas). Element resistance test (electric). Thermostat calibration verification. Anode rod inspection if accessible.
Straight pricing for failed part + labour + parts warranty. Diagnostic fee credited on repair proceed.
Part replaced. Tank refilled if drained. Ignition sequence verified. Water temperature measured at nearest fixture (should be 120-125°F). Anode rod inspected if accessible.
Repair vs replace
Water heater tanks last 8-12 years typical, 12-15 years with excellent maintenance. When the tank body itself starts to leak (as opposed to a fitting or connection), the tank lining has failed and there's no repair — replacement is the only fix.
For non-tank failures (thermocouple, element, thermostat, dip tube), repair almost always makes economic sense — the tank has years of life left.
The dividing line: is the tank leaking, or is a component failing? Component failures = repair. Tank body leaking = replace. We diagnose which category during the service call and quote both paths if it's a judgment call.
For rental water heaters: repairs are usually covered by the rental company at no charge. We diagnose and coordinate with the rental company if you're not sure who owns your water heater.
Related services
New tank install when replacement is needed.
Learn moreTankless water heater diagnostic and repair.
Learn moreAnnual anode inspection, thermocouple check, sediment flush.
Learn moreCombi boilers produce domestic hot water — shares diagnostic components.
Learn moreGas supply issues can present as water heater failures.
Learn moreOn-demand tankless as alternative when tank replacement is inevitable.
Learn moreWater heater repair FAQs
No hot water on a Saturday morning. Called them, tech arrived by 11am, diagnosed thermocouple, replaced in 30 minutes. Hot showers back on for the weekend.
Wasn't sure if our water heater was a rental. They looked at the tank, confirmed it was, then handled the rental company call for the free repair. Zero charge to us.
Lukewarm water no matter what setting. Diagnosed a broken dip tube, replaced it, hot water is properly hot again. Great troubleshooting — 3 previous plumbers had no clue.
13-year-old water heater failing. They said 'this tank has weeks left, replace it now on your schedule instead of an emergency replacement.' Booked replacement for the following week, no drama.
From the blog
Ready when you are
Same-day service windows most weekdays. Written quote after the on-site assessment.
licensed and insured · Insured · Bonded · Free written estimates